STORZ & BICKEL offers customers around the world a registration platform for their original S&B devices, no matter where they have originally purchased their devices from.

For MEDIC devices please visit vapormed.com/registration and register there.

Why register my product?

• Get a 3-year guarantee for your VENTY, VOLCANO CLASSIC, VOLCANO HYBRID, PLENTY, MIGHTY+ or CRAFTY+ and 2 years for your MIGHTY or CRAFTY.

• View guarantee services and submit guarantee claims

• View repair services and submit repair requests 

How does registration work?

1. Log in to your customer account or register as a new customer. 

2. Go to the "My devices" section in your customer account.

3. Enter all the necessary information to register your device.

What do I need in order to register?

You only need the serial number and the invoice. You can find the serial number on the type plate on your product.

The product guarantee of STORZ & BICKEL GmbH and the general terms and conditions of STORZ & BICKEL GmbH for repairs can be found here.

The warranty conditions of STORZ & BICKEL GmbH can be found here.